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Internal Document Only.

Not to be shared with the customers

a SoilCup.com initiative

yourstory@soilcup.com

Before Pricing

Dear Customers,

 

Thank you for showing interest in our services. Before we let you know about our services and the price structure, we wish to help you understand what to expect. We will give you some examples also for you to understand what all is involved in creating digital content for your business.

 

For a business, there are three kinds of digital content variety

 

  • Text / Script
  • Image Creatives
  • Video Shots

We work on a cost-effective production model. In our way of working, we equally involve you in the production process. We take inputs from you before the production starts for us to deliver exactly what you are looking for and on time.

There are a few customers who don’t want to engage themselves in participating in the content and leave everything on the ad agency. These are those customers who have plenty of money to splurge and are fine with huge budgets.

We, by choice, refrain from such high priced deliveries. 

Now in the cost-effective model also there are two categories of customers. One do-not keep too much of choices and are fine with limited options. Some are very choosy and make us work till they are satisfied. So there is a price range rather than a fixed price for the services we deal in.

So whenever a customer places an order with us, we expect them to give us proper instructions with some samples that they have in mind.

We work using our purchased images/video footages or available online free to use which does not have any copyright issues where you as a business house may have a concern. If you like a particular pic or video footage which is not in our library and needs to be purchased or developed is at an extra/actual cost.

 

desk, laptop, notebook

Terms & Conditions

  • Work starts at only against 100% advance. 
  • Delivery depends upon quality/detailing and may attract extra charges for urgent work
  • Travel / Stay @ actual payable extra. 
  • Live video shoots and. Voice-Over is extra. 
  • Image Library & Video Library – to be provided by the customer. Any copyright issues arising out of the image and video clips provided by you is solely your responsibility and accountability. Regarding the content shared by you on Whatsapp, Text or Mail – We understand that you have the rights to use and get it edited/modified. 
  • Our business liability to produce or return is only up to the billed value. After we share the first rough draft our liability will reduce by the amount of work done. 
  • Extra billing for extra work assignment only against advance payment. 
  • Rs. 300 per second will be charged extra for extra video length. 
  • We will share the input sheet word file with the video which you will have to submit us back for changes if any. 
  • Maximum two revisions are allowed. 
  • We do not accept cash payments. 
  • The rates offered are subject to change at our discretion, any time without any prior notice to anyone. 
  • We will not provide information regarding the software we use, neither do we give raw/editable files. Video quality produced is best used for social media, website and Whatsapp circulation. HD version shall cost extra. Our production capability is the kind of samples we have already shared. 
  • After you make us work for your assignment and we deliver the first draft of work, our responsibility of returning the money reduces to 25%.  
  • You hereby authorise us to use your logo and other material shared by you for producing the said creative/video. Buyer of our services here is the customer and Talent Frames is not liable for any 3rd party content shared by the customer. 
  • It is the responsibility of the customer to comply with 3rd party copyright laws. 
  • Your confirmed order with payment will be an acceptance to all the terms and conditions